Player Safety First

Responsible Gaming at ee7

We believe that gambling should always be a source of entertainment — not stress or financial hardship. ee7 is fully committed to keeping your experience safe, fair, and within your control.

21+

Adults Only — 21+ Required
ee7 strictly allows only players aged 21 years and above. Underage gambling is illegal and harmful. We verify player age during registration to protect young people in Bangladesh.

Our Commitment to Safe Gambling

At ee7, we understand that gambling is an enjoyable leisure activity for millions of players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and Cox's Bazar. However, we also recognise that for a small number of people, gambling can become problematic. That is why responsible gaming is at the heart of everything we do.

Our platform is designed with player wellbeing in mind. We provide a suite of practical tools — including deposit limits, self-exclusion, and session time-outs — so that every user retains full control over their gambling activity. These features are easy to access directly from your account settings and can be activated at any time.

We strongly encourage all players to treat gambling as entertainment only — never as a way to earn money or recover financial losses. Set a budget before you play, stick to it, and step away when it stops being fun. Remember: ee7 is here for the thrill of the game, not to create financial pressure in your life.

Responsible Gaming Tools & Features

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a comfortable range.

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Time-Out Feature

Take a short break of 24 hours, 7 days, or 30 days when you feel gambling needs a pause.

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Loss Limits

Define a maximum loss threshold so you never spend more than you can comfortably afford to lose.

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Self-Exclusion

Permanently or temporarily block your own account if you feel gambling has become a problem.

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Activity History

Review your full betting and deposit history at any time to stay informed about your gambling habits.

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24/7 Support

Our support team is available around the clock to assist if you need help managing your account or gambling habits.

How to Use ee7's Safety Tools

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Self-Exclusion Programme

If you believe gambling has become harmful, you can request a self-exclusion through your account dashboard or by contacting our support team at [email protected]. Once activated, self-exclusion prevents you from logging in or placing bets for your chosen period — ranging from 6 months to a permanent ban. We take self-exclusion requests seriously and process them within 24 hours.

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Deposit Limit Controls

From your account settings, you can set a maximum deposit amount for any given day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. You may request to lower a limit immediately; requests to raise a limit take 7 days to take effect — a cooling-off buffer designed to protect you from impulse decisions.

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Session Time-Out

A session time-out lets you temporarily pause your account for a set period — 24 hours, 3 days, 7 days, or 30 days. During this time, you cannot log in. Time-outs are ideal if you feel you need a short break without committing to a full self-exclusion. Contact support to activate this feature quickly.

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Reality Check Reminders

Enable periodic reminders that pop up during your session to show how long you have been playing and how much you have spent. These nudges encourage mindful gambling and help you stay aware of time passing during extended sessions on cricket betting, slots, or live casino games.

Tips for Safe and Enjoyable Play

  • ✅Only gamble with money you can afford to lose. Never use rent, bill payments, or savings for gambling.
  • ✅Set a time limit for each gambling session and stick to it. Use the built-in session reminder tool.
  • ✅Never chase your losses. If you lose a set amount, stop for the day and come back another time.
  • ✅Do not gamble when you are stressed, tired, or under the influence of alcohol or substances.
  • ✅Take regular breaks during sessions. Stand up, stretch, and step away from the screen for a few minutes.
  • ✅Talk to someone you trust if gambling starts to feel less like fun and more like an obligation.

Recognising Problem Gambling

Problem gambling can affect anyone regardless of age, income, or background. Be honest with yourself and watch for these warning signs:

  • ⚠️Spending more time or money on gambling than you originally planned.
  • ⚠️Borrowing money or selling possessions to fund gambling.
  • ⚠️Feeling anxious, irritable, or restless when trying to cut back or stop gambling.
  • ⚠️Hiding gambling activity from family members or close friends.
Need help now? Reach out to the ee7 support team at any time. We are here to help you use our safety tools, apply a time-out, or begin a self-exclusion. Your wellbeing matters more than any wager.

Frequently Asked Questions

How do I set a deposit limit on my ee7 account?

Log in to your ee7 account, navigate to Account Settings, and select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately once saved.

What is self-exclusion and how long does it last?

Self-exclusion is a voluntary programme that blocks your account so you cannot gamble for a defined period. At ee7, you can choose a period ranging from 6 months up to a permanent exclusion. Contact [email protected] to request self-exclusion at any time.

Can I reopen my account after a time-out?

Yes. A time-out is temporary and your account automatically becomes accessible again once the chosen period ends. If you opted for self-exclusion instead, re-opening requires a formal review process and a mandatory cooling-off period.

Where can I get help if gambling is affecting my life?

If gambling is causing distress, contact the ee7 support team at [email protected] for guidance on using our responsible gaming tools. You can also seek support from mental health helplines and counselling services available in Bangladesh. You are never alone — help is available.

Contact Our Support Team
For responsible gaming assistance, email us at [email protected]. Our team responds within 24 hours, Bangladesh Standard Time (UTC+6).

Ready to Play Responsibly?

ee7 offers cricket betting, live casino, slots, and more — all in a safe, controlled environment. Enjoy the thrill of the game while staying in control of your spending.

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