Privacy Policy

Last Updated: January 2026

Welcome to ee7, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how ee7 collects, uses, stores, and protects the personal information of users who visit or register on our platform at ee7.bio. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this document.

This policy applies to all users of ee7, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. We are committed to responsible data handling and will never sell your personal information to third parties for marketing purposes without your explicit consent.

When you register or use ee7, we collect certain personal and technical information to provide our services effectively, ensure account security, and comply with applicable regulations. The categories of information we collect include:

• Personal identification details: full name, date of birth, mobile number, and email address provided at registration.
• Account credentials: username and encrypted password for securing your account.
• Financial transaction records: deposit and withdrawal history, payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), and wagering activity.
• Device and technical data: IP address, browser type, operating system, device identifiers, and session logs collected automatically when you access our platform.
• Communications: messages sent to our support team and any feedback or correspondence you initiate with ee7.

We collect only the minimum information necessary to deliver our services. We do not collect sensitive data such as national ID numbers unless explicitly required for verification purposes under applicable law.

The information we collect from you is used solely to operate, improve, and secure the ee7 platform. Specifically, your data may be used for the following purposes:

• Creating and managing your ee7 account, verifying your identity, and processing deposits and withdrawals via bKash, Nagad, and other supported payment channels.
• Delivering customer support, responding to your queries, and resolving disputes related to your account or transactions.
• Sending you important account notifications, security alerts, and — only if you have opted in — relevant promotional offers and bonuses.
• Detecting, preventing, and investigating fraudulent activity, unauthorized account access, and other security threats to protect you and the platform.
• Analysing platform usage patterns to improve game performance, user experience, and the overall quality of our cricket betting, slots, and live casino offerings.
• Complying with any legal obligations, regulatory requirements, or law enforcement requests applicable to the operation of our platform.

ee7 uses cookies and similar tracking technologies to enhance your browsing experience, keep you logged in between sessions, and help us understand how our platform is used. Cookies are small text files placed on your device when you visit our site. We use the following types of cookies:

Please note that disabling certain cookies may affect the functionality of the ee7 platform, including the ability to stay logged in or access certain game features. We do not use cookies for cross-site advertising or to build detailed marketing profiles of individual users.

ee7 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data in the following limited and specific circumstances:

• Service providers and technology partners who assist in operating our platform, processing payments (such as bKash and Nagad gateway integrations), or delivering customer support — all under strict confidentiality agreements.
• Law enforcement agencies or regulatory authorities when required by applicable law, court order, or to protect the safety and rights of our users and the platform.
• In the event of a business merger, acquisition, or restructuring, your data may be transferred to the successor entity, with prior notice given to affected users where possible.

In all cases of data sharing with third parties, ee7 requires those parties to handle your information with the same level of care and confidentiality that we apply internally. We are not responsible for the independent privacy practices of external payment processors or game providers, and we recommend reviewing their respective privacy policies.

Protecting your personal data is a core responsibility at ee7. We implement industry-standard technical and organisational security measures to safeguard the information we hold about you. Our security practices include SSL/TLS encryption for all data in transit, encrypted storage of sensitive credentials, regular security audits, and role-based access controls limiting which staff members can access user data.

While we take all reasonable steps to protect your information, no system connected to the internet can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take all necessary steps to mitigate the impact.

ee7 retains your personal information for as long as your account is active or as needed to provide you with our services. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are legally required to retain certain records (for example, financial transaction records required for regulatory compliance purposes).

Transaction histories and related financial records may be retained for up to seven years in accordance with standard financial record-keeping requirements. Anonymised, aggregated analytical data that cannot be used to identify you personally may be retained indefinitely for platform improvement purposes.

As a user of ee7, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the bottom of this page.

• Right of access: you may request a copy of the personal data ee7 holds about you at any time.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: you may request deletion of your personal data, subject to legal retention obligations described in Section 6 above.
• Right to object: you may opt out of receiving promotional communications from ee7 at any time by contacting our support team or updating your notification preferences.
• Right to data portability: upon request, we will provide your personal data in a structured, commonly used, machine-readable format where technically feasible.

We will respond to all valid data rights requests within 30 days. In cases of complex or multiple requests, we may extend this period by a further 30 days, with prior notice. We will not charge a fee for handling reasonable requests.

ee7 supports a range of payment methods popular among Bangladeshi users, including bKash, Nagad, Rocket, Upay, and bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and others. When you make a deposit or request a withdrawal, the relevant payment details are processed through secure third-party payment gateways. ee7 does not store complete card numbers, bKash PINs, or Nagad account passwords on our servers.

Transaction records — including deposit amounts, withdrawal requests, and associated timestamps — are stored securely as part of your account history and are usedfor fraud prevention, dispute resolution, and regulatory compliance. All financial data is handled in accordance with applicable security standards.

ee7's platform integrates games and content from reputable third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, among others. These providers may collect certain technical data (such as game session logs and device identifiers) directly through their embedded game clients in order to deliver game functionality, ensure fair play, and meet their own compliance obligations. Their data collection is governed by their own privacy policies, which we encourage you to review.

ee7 is not responsible for the privacy practices of these independent game providers or payment processors. However, we carefully select partners who demonstrate a commitment to user data protection and security. We do not share your full personal profile with game providers — only the minimum session data required to authenticate your access and deliver the game experience.

ee7 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal information from individuals under the age of 21. During account registration, users are required to confirm their age and agree to our terms. We reserve the right to request additional age-verification documentation at any time.

ee7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the features offered on our platform. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.

Your continued use of ee7 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you do not agree to the revised policy, you should discontinue use of our services and may request account closure by contacting support.

If you have any questions, concerns, or requests regarding this Privacy Policy or how ee7 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]